Privacy Policy
The short version: we use your photos only to make the videos you ask for. We don’t show ads, we don’t track you across other apps or websites, and we don’t sell your data.
This policy explains how Dreamore, listed in the App Store as “AI Video Generator & Dance” and also available on Google Play (“the app”, “we”, “us”), handles your information. The app is developed by Furkan Çetin, an independent developer based in Türkiye, who is responsible for your data. Questions go to support@dreamoreapp.com.
What we collect
Account information
- When you first open the app, we create an anonymous account identifier so your credits and creations belong to you. It isn’t linked to your name or email.
- There’s no sign-up or login. We don’t ask for your name, email address or phone number.
Photos and creations
- The photos you upload to create a video or image.
- The videos and images the app generates for you, and the effect you chose.
- If you report a result in the app, the reason you chose and the result it refers to.
- Before you create, the app checks photo quality (for example blur or whether a face is clearly visible) on your device. This check doesn’t send your photo anywhere and isn’t used to identify you.
Purchases
- Your subscription status, purchase history and credit balance. Apple (App Store) or Google (Google Play) handles payment; we never see your card or payment details.
Notifications
- If you allow notifications, a device token so we can tell you when a video is ready.
Technical information
- Basic technical data needed to run the service, such as app version, device type, and records of generation requests (time, status and errors).
- How you use the app, such as screens and effects you view, taps like Create, and purchase steps, linked to your anonymous account. We don’t include your photos, prompts, name or email in this data.
What we don’t do
- We don’t show ads and don’t use advertising or cross-app tracking tools.
- We don’t sell or rent your personal data.
- We don’t use your photos to identify you, and we don’t build face recognition profiles.
- We don’t use your photos or creations to train AI models.
How we use your information
- To create the videos and images you request and show them in your Library.
- To manage your subscription, credits, restores and refunds of failed generations.
- To send the notifications you’ve allowed.
- To keep the service secure, prevent abuse, fix problems and answer support requests.
- To understand how the app is used and improve it (product analytics).
- To meet legal obligations.
We process your data to provide the service you asked for (performance of a contract), for our legitimate interest in keeping the service secure and working, with your consent where required (for example notifications), and to comply with the law.
Who we share it with
We share data only with service providers that help run the app, and only as much as they need:
- Google Firebase (Google LLC): anonymous accounts, database, file storage, server functions and notifications.
- AI generation providers: your photo and the chosen effect are sent to the AI model provider that runs that effect, only to produce your result.
- RevenueCat (RevenueCat, Inc.): manages subscriptions and in-app purchases.
- OpenAI (OpenAI, L.L.C.): text you type when creating is checked by OpenAI’s moderation service to block prohibited content, and some effects send your photo to OpenAI to write a short caption.
- PostHog (PostHog, Inc., USA): product analytics, receiving the usage data described above.
- Apple and Google Play: payments and in-app purchases.
We may also disclose information if the law requires it, or to protect the rights and safety of our users or others.
International transfers
Our providers may process data in countries other than yours, including the European Union and the United States. When they do, we rely on the safeguards those providers offer, such as standard contractual clauses.
How long we keep it
- Your photos and creations are kept while your account exists, so they stay in your Library.
- You can remove a creation from your Library in the app at any time.
- We may delete photos and creations that break our Terms of Use, such as sexual content, from our servers without notice.
- When you ask us to delete your account, we delete your account data, photos and creations within 30 days, except purchase records we must keep by law.
- If you delete the app, the anonymous account can no longer be reached from your device. Contact us if you want its data deleted.
Your rights
Depending on where you live, including under the EU/UK GDPR and Türkiye’s Personal Data Protection Law (KVKK), you can ask to access, correct, delete or export your data, object to or restrict how we process it, and withdraw consent at any time. Email support@dreamoreapp.com; if you’ve made a purchase, include the order ID from your Apple or Google Play receipt email so we can find your account. We reply within 30 days. You can also complain to your local data protection authority.
To delete your account and data, see how to delete your data.
Children
The app isn’t directed to children under 13, and we don’t knowingly collect their personal information. If you believe a child has given us personal information, contact us and we’ll delete it.
Security
Data travels over encrypted connections, and access to stored data is restricted by account. No service can promise perfect security, but we work to protect your information and review our safeguards regularly.
Changes to this policy
If we change this policy, we’ll update the date above. For significant changes, we’ll let you know in the app or on this site.
Contact
Furkan Çetin, Türkiye. Email: support@dreamoreapp.com.